RRG Real Estate Group is an established player in Romania’s residential real estate market. The collaboration with VAUNT began in April 2023, when the company started exploring the platform with an agency account. By December 2023, RRG launched Lakeside11 - a premium residential project in Bucharest - managed entirely through VAUNT.

Today, RRG operates exclusively with a developer account, managing:

• 105 properties
• 161 dependencies
• ~3,600 contacts

Learn more about the Lakeside11 project: lakeside11.ro

We have been using the VAUNT for about three years. From the very beginning, it proved to be a highly advanced local solution. What impressed us right away was the fact that VAUNT was already well integrated with various platforms. Now, with the recent introduction of the AI assistant, efficiency in working with potential clients has increased considerably.

Petr Savateeev, Executive Director, RRG Real Estate Group

‍

The Challenge

Before implementing VAUNT, RRG faced several operational difficulties:

• Sales, client, payment, and installment data were scattered across multiple systems and not centralized.
• The team lacked a clear history of conversations and interactions with potential buyers.
• Using a different CRM before VAUNT did not meet their expectations in terms of efficiency and usability.

The turning point came when one of RRG’s team members discovered VAUNT online. After testing another CRM solution with limited success, they decided to try VAUNT.

What convinced them?

• The intuitive workflow designed for real estate developers.
• The ability to track client interactions end-to-end.
• Built-in tools for marketing and sales automation tailored to the industry.

Implementation & Onboarding

The onboarding process started with three team members (two managers and one sales agent). The initial training phase lasted about one month.

As the sales team evolved, RRG required multiple additional training sessions (a total of four). Each step helped them expand their use of VAUNT’s features.

As with most teams, there was some initial resistance to change. Over time, however, they embraced the platform and progressively adopted more features.

Everyone from the RRG team is willing to go the extra mile in order to understand and adopt VAUNT easily, and at its highest capacity. This is exactly why they are great to work with.

Andreea Timu, Head of Customer Succes, Vaunt

‍

Using VAUNT Day-to-Day

RRG uses VAUNT across the entire sales cycle:

• Lead Management: Every inquiry enters VAUNT, where it is tracked from the first call.
• Personalized Offers: Over 800 offers have already been sent directly through the platform.
• Client Communication: All interactions (phone, WhatsApp, office visits, negotiations) are recorded and classified by stage.
• Follow-up: Automated reminders and lead scoring help ensure no opportunity is missed.
• Payments: Installments are tracked, with automatic notifications for upcoming due dates.
• Marketing & Promotion: Properties are listed directly on platforms like Imobiliare.ro, and targeted newsletters are sent to pre-filtered contact lists.

The core team working in VAUNT includes two sales agents, two managers, and one marketing manager.

Results & Impact

Since adopting VAUNT, RRG has streamlined its operations and gained visibility over both sales and client engagement. Some of the key benefits include:

• Better client tracking: The team can now see how many times a client opened a personalized offer link.
• Time savings: The automated “missed call” button and AI-driven suggestions reduce manual work.
• Financial visibility: Payment flows, installments, and sales percentages are easily tracked and compared with accounting data.
• Sales efficiency: A more systematic approach to follow-ups, negotiations, and reservations.

Overall, RRG reports higher satisfaction with their sales processes, increased clarity in reporting, and improved collaboration across the team.

The main advantage is that VAUNT is in a continuous process of adapting to our needs while keeping up with all the innovations in the field. I confidently recommend the VAUNT to all professionals!

- Petr Savateeev, Executive Director, RRG Real Estate Group

‍

About VAUNT

VAUNT integrates CRM and inventory management with AI-powered automations, real-time reporting, and secure data handling, creating a unified infrastructure for residential property sales.

By combining intelligent lead tracking, automated document processing, interactive offer generation, and a dynamic customer portal, VAUNT streamlines every stage of the sales pipeline with precision and scalability.

Data shows that developers close up to 25% more leads using the system. Our clients listed projects totaling +2B EUR and closed transactions of +488M EUR.

Contact us.

‍